Refund Policy
AdversaryAI is operated by Tech Shepherd LLC. Charges appear on your statement as AdversaryAI.
Try it free first
You can try AdversaryAI free, with no credit card, before you pay for anything. Because you can see exactly what you are getting first, all payments for plans and reply packs are final and we do not offer refunds, including in the first 7 days.
Cancelling
You can cancel a plan any time from Account → Manage billing. Cancelling stops future charges, and you keep access until the end of the period you already paid for. It does not refund the current period.
Service problems
If an outage or a bug on our side stops a session from working, that reply isn't charged. If you were charged for something you couldn't use because of a problem on our side, tell us and we'll make it right.
Billing mistakes
If you were charged twice, or charged by mistake, email us and we'll fix it.
Where the law says otherwise
Nothing on this page limits any refund or cancellation rights you have under the law where you live.
Contact
Email support@getadversaryai.com from your account email.